From frontline insights to visionary leadership—access powerful sessions, industry panels and the CEO’s keynote.
Two leaders in the Oracle Cloud user community share their most valuable experiences and lessons learned from successfully transitioning to the cloud. During this robust, quick-hit dialogue, presenters cover the 10 most important and fundamental principles everyone should have on their radar and roadmaps for Oracle cloud or any cloud ERP transition. Take away a concise, actionable list of fundamental steps and risks to avoid on the path to better operational, financial and clinical outcomes.
Panelists:
Moderator: Matt Hawkins, Director, Product Management, GHX
Cloud ERPHear from Providence St. Joseph Health System, Nuvance Health and CentraCare to explore how health systems of various sizes have different needs, strategies and goals when it comes to procure-to-pay (P2P) automation. They discuss commonalities and differences in their organizations when turning to technology for optimization of P2P processes.
A central theme is that while each healthcare organization is different, they have all achieved value from their end-to-end P2P automation initiatives. This includes compounding time and cost efficiencies through invoicing and payment.
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Moderator: Christy McClure, Manager, Consulting Services, GHX
Procure to PayExecuting change across a large healthcare system is challenging and complex. Innovation requires “out of the box” thinking and flawless execution to push beyond the status quo. Learn how two innovative leaders from Advocate Health’s supply chain team envisioned a new model for supply chain resiliency by overcoming a complex merger of two large IDNs, a new ERP system roll-out and diverse stakeholder needs to deliver meaningful change.
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Moderator: Marlin Doner, Vice President, Product Management, GHX
Procure to Pay Building ResiliencyWatch this session to learn about Eskenazi’s journey to automate its entire procure-to-pay cycle.
Hear how they planned and executed a 4-phase approach for order and payment automation and content and contract management. Learn how they optimized teams and leveraged technology, with these changes yielding $5.7M in the first 12 months.
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Moderator: Ali Sodders, Director, Strategic Accounts, GHX
Procure to PayA market survey commissioned by GHX reveals 82% of respondents ranked retaining and expanding current customer sales as their top commercial priority with the ultimate goal of reinvesting in new innovations to improve patient care. The research focuses on contract-to-cash business process improvements across commercial execution, customer experience, operational efficiency and cash flow optimization. Denise Odenkirk of GHX will dive into the survey results and the strategic importance of these enablers.
Gain key insights from the survey and learn eight strategies that commercial, financial and operational leaders can use to boost efficiency and strengthen customer relationships.
Speaker: Denise Odenkirk, VP Supplier Sales, GHX
Order to CashGrady Health System, Mass General Brigham and Stanford Health recently went live on Workday cloud ERP with GHX. The presenters will discuss recommended processes and procedures for a smooth cloud migration. They will also reflect on best practices, lessons learned and how they’ve adapted operations to maximize cloud capabilities for their supply chains.
Panelists:
Moderator: Matt Medley, Vice President, Solution Engineers, GHX
Cloud ERPSupply chain leaders from Lurie Children’s Hospital will share how they are successfully navigating the persistent challenges of supply disruptions by leveraging data, automation and reporting to improve backorder management. Learn how stakeholders across procurement and purchasing are applying data-driven insights to reduce manual triage, increase supply chain visibility, and support more informed purchasing decisions. Gain actionable strategies to drive efficiency, make proactive decisions and strengthen supplier collaboration in their own organizations.
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Hear how Bon Secours Mercy Health and Siemens Healthcare are making meaningful strides toward supply chain efficiency by breaking down barriers to collaboration through direct engagement and CSM-moderated discussions. By addressing common challenges, such as EDI discrepancies, order confirmation gaps and data misalignment, Bon Secours Mercy Health and Siemens Healthcare are advancing their Perfect Order performance.
Watch this session for practical strategies to implement collaboration-driven improvements in your organization.
Panelists:
Moderator: Kelly White, Customer Success Manager IV, GHX
Procure to PayJoin Speare Memorial, Cone Health and VCU Health, healthcare organizations of different sizes, as they share real-world examples of how to improve supply chain resiliency. This session explores how supply chain teams must think far beyond managing inventory costs to strike a balance between proper inventory management practices and mitigating the risk of supply shortages.
In the face of ongoing disruptions, traditional supply chain management techniques, such as JIT, may be the right approach for some supplies, but not all.
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Moderator: Hitch Pursel, Manager, SMB Provider Sales, GHX
Order to Cash Building ResiliencyThe increasing complexity of health systems places high demand on the supply chain due to the sizable integration of catalogs and contracts, both GPO and local.
Watch this session to learn how directed buying is making it easier for requisitioners to do the right thing – purchase the right item, from the right source, at the right price. Geisinger leaders discuss how this is achieved through content filtering and formulary management in GHX Marketplace and Workday.
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Two years after City of Hope’s acquisition of Cancer Treatment Centers of America, the organization is well on its way to completing its people, processes and technology integration. However, the merging of their separate ERP systems remains an ongoing effort. In this session, City of Hope shares information about their unique but strategic M&A approach and how it impacts their organizational transformation.
Hear about the IDN’s recent experiences deploying GHX Marketplace as a shared supply chain technology. The platform provides tools for the team to positively manage spend ahead of their system-wide ERP system consolidation.
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Watch this thought-provoking panel discussion featuring supply chain and clinical leaders from three different healthcare organizations—MaineHealth, Providence St. Joseph Health and Virtua Health. They share unique approaches to achieving clinical integration and explore the distinct perspectives address shared challenges, fostering improved outcomes and operational efficiency. Learn how diverse strategies can converge to create a high-maturity, data-driven supply chain.
Panelists:
Moderator: Suzanne Smith, BSN, RN, Solution Advisor, Value Analysis, GHX
Clinical IntegrationA strong and reliable data foundation is key to successful cloud supply chain transformation. In this session, learn about a collaborative journey with GHX to revolutionize item master data in preparation for cloud ERP system implementation.
Discover how these organizations worked with GHX to consolidate, cleanse and enrich legacy data, implement integrations for streamlined access to high-quality content, and align pricing strategies to preserve ERP data integrity across critical workstreams. The session highlights key outcomes, including enhanced operational efficiency and improved procure-to-pay processes post-cloud ERP go-live.
Panelists:
Moderator: Marlin Doner, Vice President, Product Management, GHX
Cloud ERPHear VCU Health and their distributor, Owens & Minor, share the ins and outs behind driving toward a more touchless transaction experience, moving to a 99.75% invoice match rate in just nine months (a close to 20% increase in improvement). Successes like this don’t happen overnight – understand the winning workstreams and solutions these organizations used; and how having candid conversations, establishing a shared responsibility and ensuring the right team, right mindset and right “plays” were in place helped them achieve notable results.
Learn how the LivaNova team optimized their order-to-cash processes and enhanced customer experience through automation and data-driven insights. LivaNova was able to reduce manual work, improve cash flow, and shift their team’s focus to more strategic initiatives. Their efforts led to a reduction in order exceptions and improved customer satisfaction. The session highlights the impact of digital transformation and strong partnerships in driving operational improvements in healthcare.
Panelists:
Moderator: Hallie Torrence, Customer Success Manager - Supplier, GHX
Order to CashHear from HCA, J&J, McLeod and Medtronic on tackling the complexities of managing bill-only implant and consignment orders. Watch this session for the unique opportunity to hear from four trading partners side-by-side, sharing tangible solutions and practices they're implementing to drive efficient capture, reconciliation and order dissemination and reduce procedure to payment cycles.
Panelists:
Moderator: Michael DeLuca, SVP, Value Realization, GHX
GHX Marketplace Bill-Only Implant and Consignment Order AutomationHear from Henry Ford Health on how they rose from the bottom to the top of the GHX Supply Chain of Distinction ratings in just 24 months, significantly reducing price and part number exceptions, improving fulfillment rates, and achieving a best-in-class perfect order rate. It is a story of internal and external partnerships, cultural change, leadership development, tackling “daunting” work and challenges by “just getting going,” and ultimately celebrating industry-leading success. These improvements allowed Henry Ford Health to reassign many procure-to-pay (P2P) full-time employees (FTE) to value-added tasks.
How do you transform your supply chain into a dynamic engine for efficiency and growth not just for your supply chain operations, but also for clinicians by alleviating them of administrative burden? .
From automating invoice processing to streamlining contract management for improved pricing accuracy, MUSC has boosted its P2P productivity and transparency, returning value to the bottom line. This session highlights leading practices in digital transformation.
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Learn how Ochsner Health has addressed the continuous change notorious in the healthcare supply chain by bringing together the right people, processes and technology. Leveraging tools and visualization dashboards, Ochsner Health has optimized operations across the organization while successfully navigating change management challenges. The “guardrails” established throughout the health system have improved product selection, increased contract compliance and enhanced spend management.
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*Due to a technical issue on-site, the first few minutes of the session were not captured on camera.
In healthcare, we often talk about value and cost. But what is the cost to an organization when the forget about the human element behind their financial numbers? Research shows recovery from a negative work experience varies based on its severity, individual resilience, and workplace support. It may take weeks, months or longer, with lasting effects in toxic environments. In this session, attendees will learn ways they can overcome the “cost of not” by making small changes to their culture that boost employee engagement and produce large gains.
Speaker: Michael Cavanaugh, Rustic Cognition
CultureDuring a recent HFMA webinar, UPMC Senior Director of Procure-to-Pay Kelly Coxon and GHX explored how leveraging procure-to-pay (P2P) automation, including accounts payable (AP) automation and robotic process automation (RPA), can enhance operational efficiency, cut costs, reduce financial risk, and generate revenue from traditional payments.
But what practical resources, information and best practices are essential for successfully implementing these initiatives? Hear from Kelly Coxon’s leadership team for a discussion on executing strategies and achieving cost savings through P2P automation.
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The University of Kansas Health System has achieved significant supply chain data management efficiency gains across numerous areas, including item master size, alignment to spend, and standardization of items and item-add processes used by the organization.
Hear the story of how it started, with multiple manual processes, emails and third-party platforms, to the benefits gained after implementing a fully integrated Data Connect solution between GHX and Workday.
The panel shares data management best practices, challenges and solutions, focusing on content and price workbenches and integrated catalog search.
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Moderator: McNeil Allison, Director, Consulting Services, GHX
Procure to Pay Cloud ERPHear from three suppliers on what’s driving them to improve their perfect order rates and other related areas and practices they’re implementing to see real results, like achieving an 85% reduction in pricing errors, increasing ASNs with an account to 96% (>30% increase) and eliminating the need to send approximately 11,000 price exception emails.
While methods to drive excellence can look different for each supplier, a typical commonality is the desire to increase touchless transactions for the organization—and its customers. Understand tools these suppliers are leveraging that drive a more effortless customer experience.
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Moderator: Jackie Coles, Customer Success Manager, GHX
Order to CashThis session showcased Riverside Health's journey toward clinical integration and its remarkable success in driving cost savings while enhancing its value analysis processes. Within just three months, Riverside Health achieved a 28% reduction in joint costs through a single project.
Speaker: Gerard Crosbie, Associate Vice President, Supply Chain, Riverside Health
Moderator: Kelsey Duggan, Sr. Manager, Customer Success Strategy & Operations, GHX
Clinical IntegrationIn 2018, Froedtert launched the Strategic Partner Council as the cornerstone of its vendor relationship strategy. In this session, learn why the Council was formed and how it has created value for suppliers, Froedtert and our industry.
Since its inception, the Council has demonstrated true partnership through collaborations to improve supplier-provider relationships. These include co-development of a standard supplier scorecard and a standard business review template, joint review of vendor visitation policies, and collaboration on data standards.
Panelists:
Moderator: Mike Bishop, SVP, Provider Sales, GHX
Building ResiliencyIn an era of unprecedented challenges, the federal supply chain faces increasing pressure to adapt to a rapidly changing landscape. In this session, industry leaders and experts explore the impacts of potential future disruptions—from natural disasters and policy shifts to pandemics—and their implications for delivery, supplier relationships, and operational continuity.
Learn strategies for anticipating, planning and executing responses, including actionable insights to prepare for the unexpected and foster a more adaptable, collaborative and sustainable supply chain. Discover the critical role of emerging data and technology in supporting resiliency and steps for strengthening partnerships and ensuring reliability.
Panelists:
Moderator: Tina Johansen, Executive Director, Government, Federal Sector, GHX
Procure to Pay Building ResiliencyNorthwestern Medicine VP of Supply Chain Distribution & Logistics Mike Hopkins shares how his team aligned on a strategy with a major supplier for streamlined end-to-end suture management that has delivered mutual efficiency gains, order simplification and greater supply chain resiliency. Through cross-functional collaboration, including end-to-end clinical integration, and decisions informed by a dashboard of key SKUs and metrics, they have successfully met their objectives for product standardization, channel consolidation and process optimization, including PO reduction and consolidated shipments. This work has opened the door to greater transparency and proactive backorder communication that has improved supply availability.
Speaker: Mike Hopkins, Vice President, Distribution & Logistics, Northwestern Medicine
Building Resiliency Clinical IntegrationIn this session, Children’s Nebraska, Children’s Wisconsin and Sarasota Memorial will describe the journey to radical improvements in perfect order scores and order management automation within PeopleSoft, Oracle and Workday. The panelists share strategies and processes that helped maximize EDI automation and drive down exceptions in digital procure-to-pay (P2P) transactions within their individual ERP environments.
Panelists:
Moderator: Sezin Kilincci, Manager, Consulting, GHX
Procure to Pay Cloud ERPBased on a recent GHX and HFMA survey, Nate Smith of GHX, describes how accounts payable (AP) optimization is transforming operations, cutting costs, and positioning healthcare organizations for financial resilience in an increasingly volatile economic environment. Healthcare organizations face mounting financial pressures, from declining reimbursements to workforce and security challenges, making cash flow management more critical than ever. Once a back-office function, AP is now a strategic priority, directly influencing financial decisions. However, manual processes and outdated systems limit its potential. In this session, learn how healthcare leaders are driving efficiency, improving forecasting, and enhancing security with new investments in AP automation.
Speaker: Nate Smith, VP Business Development, GHX
Invoice and PaymentUCI Health and LifeBridge Health share best practices for implementing new tools and processes within their respective value analysis teams. UCI Health, the clinical enterprise of the University of California, Irvine, brings the perspective of a leading academic health system working to evolve and expand its value analysis function across a growing network of care. LifeBridge Health, a well-established system based in Maryland, highlights how legacy organizations can break long-held patterns to embrace innovation and transformation.
Though different operationally, both teams prioritize data-driven analytics, clinical research, and streamlined product evaluation protocols to create sustainable change, drive cost savings, and improve outcomes.
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No two cloud deployments are the same. Hear from Allina Health (Workday) and Texas Children's Hospital (Oracle) as they compare and contrast their experiences transitioning to cloud-based ERP systems and maintaining them post go-live.
Learn how each healthcare organization has leveraged GHX solutions to manage data, procurement and eCommerce activity in support of its supply chain technologies and learn about the critical role of strategic partners in optimizing cloud journeys.
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Watch this session to gain a newfound appreciation for wins in everyday workflows presented by Deaconess Health System. On a major growth trajectory, the supply chain team needed a way to bring new sites live in support of continued expansion.
Through an integrated ecosystem of Epic EHR, Infor Cloudsuite ERP and GHX tools and data, they have achieved efficiencies in areas never thought possible.
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