Conversations Worth Revisiting and Insights Worth Sharing

In this leadership-track session, AHVAP shares practical principles leaders can apply to strengthen value decisions at any level of value analysis maturity. Representatives from AHVAP focus on the foundations that create durable clinical buy-in: clear governance, stakeholder alignment and unbiased, trusted data that supports confident decision-making, anchored in AHVAP’s Standards of Practice and value analysis positioning statements. The conversation connects these practices to executive priorities beyond cost savings, including patient safety, quality outcomes and clinician engagement — and how organizations can embed value analysis principles into the structures they already have.

Speaker: J. Hudson Garrett Jr., Ph.D., Executive Director and Executive Vice President, Association of Healthcare Value Analysis Professionals

Supply disruptions, product changes, backorders and substitutions continue to challenge the healthcare supply chain, with GHX seeing up to 1 million backorder events each month. How can we break the reactive cycle? In this Summit session, Sarasota Memorial Health Care and LeeSar share how they partnered to pilot GHX Resiliency Center, helping bring a powerful two-sided communication hub to life for the entire GHX community. Learn how real-time visibility, substitute guidance and scalable communication tools reduce operational noise, protect revenue, and enable providers and suppliers to act with confidence during uncertainty.

Speakers:

• Troy Kirchenbauer, Vice President of Technology, LeeSar and Cooperative Services of Florida
• Sarah Wickwire, Supply Chain Analyst, Sarasota Memorial Health Care System
• Brandi Waters, Associate Product Manager, GHX
• Robert Milano, Executive Director of Supply Chain, Sarasota Memorial Health Care System

GS1 Global Trade Item Numbers (GTIN), aligned with the FDA’s UDI rule, are essential to item-level traceability, accurate claims and recall readiness across the supply chain. In this session, UC Health shares how its GTIN initiative became a catalyst for aligning supply chain, financial and clinical processes around a single source of truth. Learn how they partnered with GHX Consulting to integrate GTIN data into Oracle item master and Epic workflows, supporting barcode scanning at the point of care in the OR. Attendees will gain insight into how standardized item data reduced errors, strengthened collaboration and enabled adoption.

Speakers:

• Shawn Boyle, Purchasing Analyst, UC Health Cincinnati
• McNeil Allison, Director, Consulting Services, GHX

This session provides context and details of current economic influences and impacts on healthcare financial sustainability and discussion on how collaborative relationships across the health sector lead to better overall outcomes for the communities we serve.

Speaker: Todd Nelson, FHFMA, MBA, Director, Professional Practice & Partner Relationships, Chief Partnership Executive, Healthcare Financial Management Association

Pediatric supply chains demand an intentional approach to accuracy, governance and supplier alignment. Join Children’s Nebraska to learn how they increased EDI adoption from 51% to 72% and improved perfect order rate from 85% to nearly 95%. By addressing pricing, unit-of-measure and item accuracy exceptions, partnering closely with accounts payable, and leveraging GHX ResiliencyAI insights to focus on high-impact opportunities, they reduced manual work, boosted invoice match rates from 88% to 98%, and strengthened end-to-end automation. This session shares the operational playbook and leadership approach behind these measurable, sustainable results.

Speakers:

• Natalie Hughes, Manager, Value Analysis & Purchasing, Children's Nebraska
• Sezin Kilincci, Manager, Content Consulting, GHX

For large health systems, data only delivers value when it drives action. In this session AdventHealth shares how it operationalized dashboards and prescriptive analytics to achieve measurable performance improvement–moving from 143rd to 57th among large hospitals in just six months. Learn how GHX Supply Chain Analytics (SCA) and capabilities like Dynamic Reporting can be embedded into daily workflows to turn insight into measurable action at scale. Watch this recording to learn more about how data and can accelerate decision-making and deliver sustained results across complex, multi-state health systems.

Speakers:

• Sean Bubernak, Director Master Data & Contract Administration, Advent Health
• Wally Fong, Strategic Account Director, GHX

Representation matters—and so does investing in the skills that prepare women to lead. Leaders from Professional Women in Healthcare (PWH) share insights on developing and supporting the next generation of women leaders across provider, supplier, and GPO communities. This session explores the critical role of mentorship, allyship, and sponsorship, while emphasizing the importance of intentionally investing in leadership and communication skills to accelerate career growth and organizational impact.

Viewers will gain practical strategies for strengthening executive presence, influencing with confidence, and building inclusive leadership pipelines through recruitment, development, and advancement initiatives. The session also highlights how gender-diverse leadership drives innovation, collaboration, and performance—and how organizations can translate these principles into measurable leadership and workforce outcomes.

Speakers:

• Vicky Lyle, DTM, Strategic Oversight Chair of Professional Women in Healthcare
• Ashleigh McLaughlin, Chair of Professional Women in Healthcare

In this session, Gartner, Premier, Stanford Health Care, and The University of Kansas Health System will examine what differentiates top-performing supply chains and what it takes to achieve and sustain that level of performance. Gartner discusses the capabilities and behaviors common to organizations recognized in the Gartner® Healthcare Supply Chain Top 25, while Premier shares insights from Premier’s 100 Top Hospitals® Program. As a current Top 25 organization, Stanford Health Care highlights the strategies and operating model driving sustained enterprise impact. The University of Kansas Health System shares its journey toward top-tier performance and practical lessons for advancing supply chain maturity.

Speakers:

• Tara Bain, MBA, BSN, RN, CPHQ, Vice President and Executive Director of 100 Top Hospitals, Premier
• Omar Devlin, Executive Director Supply Chain Technology & Analytics, Stanford Health Care
• Janie Ott, Vice President, Spend Management, The University of Kansas Health System
• Salil Joshi, Senior Director Analyst, Healthcare Supply Chain (Providers), Gartner
• Scott Westerman, Strategic Account Director, GHX

Clinical integration isn’t a project you launch and move on from; it’s a culture you build and sustain. This Summit session explores how organizations embed value analysis into governance, workflows and everyday clinical and supply chain decisions so evidence becomes the shared language, not an extra step. Learn how leaders create the conditions for clinician-led, evidence-based decisions to become the default through clear sponsorship, smart engagement strategies and simple communication rhythms that keep teams aligned. Watch to find practical levers you can apply immediately to accelerate adoption and build durable trust across stakeholders

Speakers:

• Kelley Young, Director, Supply Chain, End User Engagement, The Resource Group
• Pat Patton, MD, FACS, Medical Director of Surgical Services, Henry Ford Health
• Domini Pelkey, Assistant Vice President, Clinical Resource Management, HealthTrust Performance Group — HCA
• Suzanne Smith, BSN, RN, Principal Solution Advisor, GHX
• Ajit Singh MD, MBA, Division Chief Medical Officer, HCA Healthcare | TriStar Division

Supply chain touches more data streams than any other healthcare organization function, making modernization complex and high stakes. In this session, HSHS and Quorum Health reflect on their successfully completed, large-scale cloud ERP migrations within the past 6 months, sharing the decisions and preparations that mattered most. Despite data complexity, operational demands and steep learning curves, both organizations maintained continuity. HSHS sustained an exception rate under 2% during implementation, which is a testament to their attention to detail and commitment to accuracy. Attendees will gain insight into how thoughtful planning and data discipline support successful transformation without disrupting performance.

Speakers:

• Kim Milliken, Supply Chain Project Lead, Quorum Health
• Bill Hendrickson, Vice President of Supply Chain Operations, Hospital Sisters Health System
• Christine Karlman, Senior Consultant, GHX
• Angela Jager, System Director, Supply Chain/Procurement, Hospital Sisters Health System

Price accuracy is foundational to efficient, exception-free procurement. In this session, Emerus Health, Avera and MUSC share how automated price comparison transformed contract price accuracy and reduced exceptions. Learn how receipt of distributor price files from McKesson, Johnson & Johnson and Fisher Scientific supports three-way price comparison and industry price alignment. Leveraging GHX Price Workbench, these trading partners have enabled more perfect orders, strengthened ERP system pricing integrity and delivered measurable savings through automation. Providers, suppliers and distributors will gain insight into the role of high-quality contract data in digital transformation and why a connected, data-driven pricing strategy is critical for both providers and suppliers.

Speakers:

• Angela Walton, VP Supply Chain, Emerus
• Ryan Schaefer, Manager of Materials Management Information Systems, Avera Health
• Tim Vierenge, Manager, Analytics & Business Intelligence, Medical University of South Carolina
• Phil Hill, Product Manager, GHX

Every vendor representative who enters a healthcare facility becomes part of the care environment. In this session, Inova shares how a modern, structured approach to vendor access and credentialing strengthens partnerships while protecting patients, clinicians, data and the healthcare mission. Learn why regulated access is not about restriction, but about accountability, transparency and trust. 

Watch this recording to gain insight into how centralized credentialing, purpose-driven access and clear governance reduce risk, support compliance, protect clinical workflows and create a more collaborative, resilient foundation for long-term vendor relationships.

Speakers:

• Allen Wish, Senior Director of Strategic Sourcing and Clinical Value Analysis, Inova Health System
• Kellen Painter, Director, Strategic Sourcing and Clinical Value Analysis, Inova Health System

Inventory visibility is critical to clinical continuity and operational stability. In this panel discussion, leaders from multiple health systems examine how inaccurate data, siloed workflows and manual processes introduce clinical, financial and operational risk. Learn how organizations have redesigned inventory management to be more predictive, automated and adaptable - even during compelling events such as mergers and cloud migrations. Viewers will gain insight into practical strategies that minimize clinical disruption, strengthen governance and support a more transparent and resilient supply chain.

Speakers:

• Lloyd Gravois, AVP, Supply Chain - Logistics, Ochsner
• Trevor Williams, Director, Supply Chain Operations, Grady Health System
• Christine Cuddyre, Customer Success Manager IV, GHX

In this Summit Session recording, KARL STORZ shares how it is leveraging automation, analytics and cross-functional collaboration to unlock new levels of operational performance and improve customer satisfaction. Learn how the company’s 2024 perfect order initiative elevated order accuracy, speed and efficiency across the order lifecycle. By focusing on four critical levers, the initiative reduced order friction (5.5% perfect price rate increase), improved automation (11% projected YoY growth) and enhanced the customer experience.

Watch this recording to gain practical, transferable ideas and renewed confidence that meaningful progress comes from aligning teams around shared goals and success metrics – as opposed to boiling the ocean.

Speaker: Sean Petty, Senior Technical Business Operations Analyst, KARL STORZ

In today’s environment, providers and suppliers need each other—but too often default to guarded, transactional dynamics that slow progress and erode trust. This session explores what it looks like to treat suppliers as true partners: aligning on shared outcomes, establishing operational “rules of engagement” that reduce friction, incorporating vendor credentialing and building feedback loops that prevent small issues from becoming relationship-breaking conflicts. Viewers will also explore how organizations use suppliers as intelligence partners for early signals on personnel changes, shifts in physician purchasing behavior, and market or product disruptions—while still navigating real tensions around compliance, cost and performance.

Speakers:

• Jennifer Browne, BSN, RN, CVAHP, Corporate Director, Value Analysis, LifeBridge Health
• Meredith Baker, Director Value Based Management, Stanford Health Care
• Suzanne Smith, BSN, RN, Principal Solution Advisor, GHX

What happens when providers and suppliers speak the same language of performance? In this session, leaders from Medtronic and Cleveland Clinic examine how the On Time in Full (OTIF) metric is redefining collaboration across the healthcare supply chain. Learn how a cross-industry coalition co-developed a shared standard, guided GHX’s product roadmap and built a foundation for innovation. Viewers will gain insight into how shared data enables greater trust, accountability and resilience—turning fragmented information into actionable intelligence across the ecosystem.

Speakers:

• Geoff Gates, Sr. Director, SCSS P2P & Technology, Cleveland Clinic
• Julie Jenison, Americas EDI & OCR Channel Lead, Medtronic
• Ben Peyronnin, Director, Product Management, GHX

What happens when operational excellence and financial discipline align? In this session, Medtronic shares how it is improving perfect order performance while optimizing cash flow through deeper digital engagement with customers. Explore the role of automation, electronic payments, credentialing and EDI partnerships in reducing friction, lowering DSO and scaling touchless transactions.

Check out this recording to find actionable insights into how providers and suppliers can work together more effectively to build business relationships that are simpler, faster and mutually beneficial.

Speakers:

• Patrick Schott, Sr. Director, Global Regions Customer Care & Order Operations, Medtronic
• Shuming Luo, Sr. Finance Manager, Global Credit Services, Medtronic
• Denise Odenkirk, Vice President - Supplier Sales, GHX

Master data management (MDM) is gaining renewed focus in the current environment of supply chain volatility and complexity with the rapidly increasing need for trusted ERP data to support resilient procurement and contracting operations. This session explores how to achieve best-in-class MDM that strengthens supply chain operations for today’s demands. Learn practical tips to enhance item master governance and utilization, item data integrity and contract alignment, which serve as the foundation for a strong, MDM-driven supply chain.

Speakers:

• Vishal Goel, MBA, PMP, Senior Director, Supply Chain, Mount Sinai Health System
• Les Grant, VP Supply Chain, Beth Israel Lahey Health
• Franco Sagliocca, MBA, FACHE, Corporate Director, Supply Chain, Mount Sinai Health System
• McNeil Allison, Director, Consulting Services, GHX

This session explores lessons learned from enacting supply chain downtime procedures and discusses the strategic steps of preparation, detection, containment and post-incident activities. Learn how strategic partnerships with Medline and GHX support continuity of inventory during times of extended disruption in order to maintain uninterrupted patient care.

Watch this recording to gain practical insights into building stronger preparedness and response plans to navigate future unknowns.

Speakers:

• Brent N. Pacanowski, System Director, Supply Chain, Norton Healthcare
• Alexander Semonite, Senior Director, Supply Chain Optimization, Medline

Join leading supply chain teams as they share proven strategies to streamline rush orders without sacrificing accuracy or compliance. Learn how suppliers and providers are collaborating to reduce errors, improved turnaround times and leverage GHX tools for maximum efficiency. 

Gain practicial, real-world advice on avoiding pitfalls, aligning supplier-provider communication and implementing automation and data integrity principles. You'll also hear tips from experienced power users and have opportunities to compare. approaches with peers facing similar, high -pressure ordering challenges.

Speakers:

• Benjamin Molter, Order2Cash Systems Management—Manager, Roche Diagnostics
• Drew Fite, Senior eCommerce Consultant, Roche Diagnostics
• Kara Lynn, Customer Success Manager, GHX

In today’s healthcare supply chain, clean data, disciplined processes and a shared vision with strategic technology partners are no longer aspirational - they’re essential to managing spend. In this session, Prisma and Centra Health share how supply chain leaders drove bold change and continuous improvement to challenge the status quo. With an imperative on keeping an open mind and dialogue with our technology partners, together, we created a technology road map with an aligned vision of reducing supply chain costs while providing the highest level of patient care. Discover how real-time communication, formulary controls and role-based access empower end users and drive measurable performance improvement.

Speakers:

• Allison Deaton, CH Strategic Sourcing, Centra Health
• Amy Banks, Director of Accounts Payable, Prisma Health
• Berri Heinz, CMRP, Director of Capital Procurement, Prisma Health

Reprocessed medical devices can deliver meaningful cost savings and sustainability gains—but only when supply chain, clinical teams and operations are aligned. In this panel, leaders from high-performing health systems share how clinical integration and automation helped expand access to reprocessed devices, reduce risk and remove barriers to product availability. Hear practical governance approaches, including multidisciplinary structures, charters and role clarity that hardwire adoption into everyday workflows. Speakers will also share measurable outcomes, including waste diversion and savings, with lessons from award-winning programs such as Providence (GHXellence Sustainability Award, 2025).

Speakers:

• Amanda Kim, Program Manager-Reprocessing, Clinical Resource Integration, Providence Health
• Laura Waters, MBA, BSN, RN, CNOR, Senior Manager, Clinical Resource Integration Surgical/Procedural Providence REH Group, Providence Health
• Guy Love, Director of Business Development, GHX
• Angelique Beslic, Sr. Director of Supply Chain, Legacy Health
• Megan Flynn, Manager of Supply Chain Procurement, Legacy Health

Explore the value of using data and analytics to modernize invoice and payment automation. In this session, leaders from Avera Health and Eskenazi Health share how GHX Invoice and Payment solutions are reshaping the landscape for partnership between accounts payable and accounts receivable teams. Learn how the GHX Invoice and Payment Dashboard and advanced automation tools reduce manual work, accelerate payment cycles, and streamline financial workflows to unlock strategic value.

Watch this recording to gain insight into how timely and accurate data integration improves invoice-to-pay performance and enhances collaboration across finance, supply chain and trading partners.

Speakers:

• Amanda Shaw, Director, Procurement and Sourcing, Eskenazi Health
• Kevin Weier, Executive Director, Purchasing and Integration, Avera Health
• Shannon Gibson, Customer Success Manager, GHX

Sustainability is central to healthcare’s mission to improve community health. In this session, a GHXcellence award-winning provider organization shares how it advanced environmental practices to reduce impact and improve resource efficiency across its supply chain. Learn how the team embedded environmental stewardship into key processes to institutionalize sustainability at scale. Speakers will share metrics demonstrating progress in reducing waste, along with practical insights for building sustainable supply chain programs that drive measurable environmental and operational results.

Speakers:

• Meredith Edwards, Director, Supply Chain Sustainability, Supplier Inclusion, and Business Operations, Stanford Health Care
• Katie Dean, VP, Supply Chain Strategy, Programs and Business, Stanford Health Care

Provider AP and Supplier AR may sit at opposite ends of the payment process, but the friction between them often starts long before an invoice is ever issued. In this session, Natalie Haubach, Manager, Procure to Pay at UPMC, will share how UPMC has worked to align more intentionally with suppliers upstream—across shared data, standardized processes, and collaboration supported by GHX platforms across the transaction lifecycle—to significantly reduce downstream friction.

Speakers:

• Natalie Haubach, Manager, Procure to Pay, UPMC
• Jeff Giles, ePay Customer Development Manager, GHX

In today’s high-risk healthcare environment, reactive supply chain operations increase exposure to compliance failures, patient safety events and financial loss. In this session, UW Medicine shares how it transformed internal audit findings into a proactive supply chain quality management (QM) program, driving reliability, accountability and risk reduction. Learn how structured process audits, executive governance and data-driven oversight improved perfect order performance to 97.5%, reduced invoice and inventory risk, and strengthened Joint Commission outcomes. Viewers will gain practical guidance on identifying high-risk processes, establishing sustainable executive oversight and embedding quality into daily supply chain operations to support resilient patient care.

Speakers:

• Kamalpreet Dhillon, Assistant Director, Strategic Operations, UW Medicine
• Stephanie Hughes, Sr. Project Manager, Strategic Sourcing, UW Medicine

Health systems are redefining how they measure value—moving beyond price alone to consider quality, outcomes and utilization. In this session, leaders from large healthcare organizations share how they’re using analytics to reframe sourcing and clinical conversations around total value. Learn how insights into utilization, outcomes and practice variation help align clinicians, finance and supply chain stakeholders, strengthen supplier negotiations, and drive measurable improvements in cost, quality and patient experience.

Speakers:

• Terry Dewaratanawanich, MMHC, BSN, RN, Senior Sourcing Officer, Vanderbilt Health
• Patrick Osam, MD, Chief Medical Officer-Clinical Quality/Value Analysis and Supply Chain, Baptist Health-Little Rock, AK 
• Joe Samuels, Sr. Service Line Advisor, GHX

Managing new product requests can feel like drinking from a firehose—emails, hallway conversations, one-off clinician asks and even vendor-initiated requests. Watch this recording to learn practical approaches for building a more structured product-request intake and governance process. Explore evidence review workflows that make decisions more consistent, defensible and transparent. Learn how maturing organizations move toward a more intentional, manageable approval posture by tightening criteria, strengthening multidisciplinary alignment and focusing on unwarranted variation. Walk away with strategies for shifting from clinical preference-driven decisions to evidence-based evaluation and variation management clinicians can trust.

Speakers:

• Andria Davis, MBA, CMRP, Director Strategic Sourcing, Contracting and Value, VCU Health
• Deborah E. Avalos MBA, MSN, RN, Director of Procurement: Pharmacy, Strategic Sourcing, Value Analysis & Procurement Analytics, Northwestern Medicine 

Operational excellence requires scalable, reliable order-to-cash processes across the enterprise. In this session, a GHXcellence award-winning supplier shares how supply chain digital transformation improved efficiency and strengthened performance. Gain actionable insight into how digital supply chain strategies drive measurable improvements and help suppliers deliver consistent value to provider partners.

Speakers: 

• Mark Jensen, Associate Director, Digital Orders and Web Services, Allergan Aesthetics, an AbbVie company
• Chloe Richardson, EDI Product Manager, Allergan Aesthetics, an AbbVie company

Operational excellence depends on reliable, scalable processes across the healthcare enterprise. In this session, a GHXcellence award-winning provider shares how supply chain digital transformation throughout the procure-to-pay cycle improved efficiency and generated savings. Gain actionable insight into how digital supply chain strategies drive measurable improvements while supporting consistent, scalable performance.

Speaker: Kelly Coxon, Senior Director of Procure to Pay at UPMC

Provider/supplier partnerships are essential to optimizing performance and supporting the needs of patients and communities. In this session, a GHXcellence award-winning provider organization shares how sustained collaboration, shared ownership and strong governance drive measurable impact. Explore strategic approaches that move partnerships beyond transactions, creating shared value through trust, alignment and shared responsibility.

Speaker: Megan Cunningham, Sr Director, Supply Chain Hospital Operations and Transportation, Corewell Health

Clinical integration is a core component of a mature healthcare supply chain. In this session, a GHXcellence award-winning provider organization shares how they have advanced along the maturity curve to establish a clinically integrated model. Learn practical tips for aligning clinical and supply chain stakeholders around data-driven, evidence-based decisions that help redesign care and strengthen performance.

Speakers:

• Yan Hao, MHA, MEd, CMRP, CVAHP, Executive Director of Value Analysis, Beth Israel Lahey Health
• Clarissa Fox, Executive Director Clinical Contracting, BILH
• Chip McIntosh, NP, PhD, CCRN, VP, Supply Chain Purchasing and Sourcing, Beth Israel Lahey Health

Innovation in healthcare supply chain requires bold thinking and the courage to challenge traditional approaches. In this session, GHXcellence award-winner Cleveland Clinic shares how it solved complex challenges through new ideas, processes, and technologies that delivered measurable results. Discover how innovative supply chain strategies can drive operational performance and support better patient care across your organization.

Speakers: Geoff Gates, Sr. Director, SCSS P2P & Technology, Cleveland Clinic