Resolving Invoice Barriers Upstream: UPMC's Supplier Collaboration Strategy

May 20, 2026

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https://www.ghx.com/summit-on-demand/upmcs-supplier-collaboration-strategy/

Provider AP and Supplier AR may sit at opposite ends of the payment process, but the friction between them often starts long before an invoice is ever issued. In this session, Natalie Haubach, Manager, Procure to Pay at UPMC, will share how UPMC has worked to align more intentionally with suppliers upstream—across shared data, standardized processes, and collaboration supported by GHX platforms across the transaction lifecycle—to significantly reduce downstream friction.

Speakers:

  • Natalie Haubach, Manager, Procure to Pay, UPMC
  • Jeff Giles, ePay Customer Development Manager, GHX

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