Strengthening Contract-to-Cash Performance Through Intelligent Automation
Build Control into Contract-to-Cash from the Start
Breakdowns throughout contract-to-cash escalate operating costs and amplify business risk. When exceptions are introduced early, they can slow invoicing, extend payment cycles and increase administrative burden across teams.
GHX ResiliencyAI transforms shared network data into actionable insights throughout the contract-to-cash cycle, helping supplier teams identify issues sooner and focus their efforts on what matters most.
With intelligent automation at the front end, suppliers can minimize downstream disruptions, reduce manual effort and improve control while gaining greater cash flow predictability.
Intelligence powered by healthcare’s largest digital trading network and unified data core
Shift from Reactive Workflows to Controlled Contract-to-Cash Execution
Detect and prioritize high-impact exceptions earlier
Reduce preventable discrepancies that delay invoices and payments
Lower operational burden across operations and customer success teams
Strengthen cash flow reliability and financial visibility
GHX Exchange Advantage
Resolve Exceptions Before They Disrupt Service or Cash Flow
Without shared, actionable visibility, teams are forced into reactive cycles that slow resolution and impact provider confidence.
Exchange Advantage embeds intelligent automation and business rules directly into order workflows. By connecting order activity to invoice and payment outcomes, suppliers gain clearer visibility into what requires attention, communicate proactively with providers and maintain service consistency while strengthening financial outcomes.
- AI-powered analytics and an embedded assistant in the Perfect Order dashboard help to quickly uncover performance opportunities and provide recommended actions on where to apply efforts for the most impact, reducing friction to support better cash flow.
- Dynamic Reporting with an AI assistant lets you build custom views of data using natural language to improve insights, identify issues earlier and respond more effectively—specialized technical expertise not necessary.
Bill-Only Automation
One Shared View of Bill-Only Orders Across the GHX Network
PPI and implants—items that account for an estimated 40–60% of total supply spend—are routinely handled through manual, time-sensitive bill-only workflows where missing or misaligned data creates workflow debt: the rework, delayed POs and extended payment cycles that pull teams away from higher-value work.
GHX Bill-Only Automation delivers connected intelligence that validates, enriches and reconciles bill-only order data across provider and supplier systems earlier in the workflow—so teams spend less time on rework and more time on customers and growth.
Benefits:
- Align bill-only order information with customers earlier in the process
- Reduce manual intervention and order exceptions that can delay invoicing
- Improve consistency in downstream processes and support service reliability
Intelligent Order Conversion
Increase Automation and Accelerate Order-to-Cash Performance
Strengthen order-to-cash execution by reducing friction at the start of the process. GHX Intelligent Order Conversion applies AI-driven technology to automate and standardize even those orders that may continue to be sent via email and fax—including complex orders—to reduce exceptions, increase touchless processing and improve downstream outcomes.
EDI Mapping Managed Service
Outsource Non-Core Functions Like EDI Mapping and Management
As ecommerce expands, internal EDI management can delay integrations and introduce inconsistencies across trading partners.
GHX’s EDI Mapping Managed Service helps ensure clean, consistent data exchange across systems – improving order accuracy, reducing processing delays and strengthening consistency from intake through payment.
Experience the value of working electronically
Replace complicated, multiple point-to-point connections with a single integration
Decrease exceptions with real-time order visibility and enriched data
Improve customer service with business process optimization
Manage consignment, bill only and drop-ship with advanced, rule-based logic
Reduce discrepancies and tackle process friction
Leverage healthcare's leading digital trading network
Solutions that support contract-to-cash performance
From intelligent order intake to advanced business rules and managed services, GHX solutions help suppliers reduce manual effort, resolve exceptions earlier and keep orders, invoices and payments moving efficiently across the lifecycle.
Customer Testimonial
Real-World Success Story
Chris Anne Cocanougher, Senior Director, Commercial Operations at LivaNova, shares how LivaNova optimized its order-to-cash processes and began reducing DSO. Expanded automation and data-driven insights led to improved cash flow and an enhanced customer experience.
Customer Testimonial
Real-World Success Story
Why pursue the perfect order? Faster payments, time savings, and improved patient care, just to start with. Marian Favors, Executive Director of Customer Support Operations at KARL STORZ, discusses the tools they are leveraging to drive a more effortless customer experience while delivering greater customer and employee satisfaction.
See how suppliers are advancing contract-to-cash performance with GHX.
GHX is a trusted name within the industry and working with them helps our scalability and pricing.
Axogen
What we found is that automation is an enabler. Our teams are able to focus on more analytical and strategic activities that are positioning us for continued growth.
Joni Rusmali
SAP Analyst
Cryolife
GHX has done a great job analyzing our entire footprint. They looked at our solutions and showed us strategic ways to optimize.
Chris Ann Cocanougher
Senior Director Commercial Operations
LivaNova
Read the Customer Story
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Find out more about GHX Order Automation for Suppliers
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