Medtronic: Perfect Orders & Faster Cash

Patrick Schott, Sr. Director of Global Regions Customer Care & Order Operations at Medtronic, shares how his team is bringing operational excellence and financial discipline together to improve perfect order performance, accelerate cash flow and create a more seamless customer experience.

By expanding automation, electronic payments, credentialing and EDI partnerships, Medtronic is reducing transaction friction, lowering days sales outstanding (DSO) and increasing touchless processes. These efforts help simplify customer interactions while improving speed, accuracy and efficiency across the order-to-cash lifecycle.

Watch Patrick’s Summit Studio interview for a closer look at the strategies shaping Medtronic’s approach, then view his full Summit Session to explore practical ways providers and suppliers can collaborate more effectively and build business relationships that are simpler, faster and mutually beneficial.