The Path to Touchless Bill-Only POs: Journey of Two Healthcare Leaders

May 15, 2024

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Hear the step-by-step journey of how two healthcare leaders worked collaboratively to achieve a touchless rate of 82% for bill-only purchase orders (PO) via EDI. This session covers the technical aspects of their transformative work, stakeholder buy-in and change management across HCA facilities, and ongoing collaboration to resolve issues and stay on the path to success. They also discuss the mutual benefits of bill-only PO automation, including greater efficiency and productivity among HCA’s AP team and J&J’s AR team, and a 34% reduction in payments that exceed 30 days.

  • Don Emery, Manager, Procure to Pay, HCA
  • Ryan Cunningham, Systems Analyst, Johnson & Johnson
Order Automation
Implant Automation
Digital Transformation

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