Enhancing the Patient Journey at the Defense Health Agency
May 15, 2024
https://www.ghx.com/resources/videos/enhancing-the-patient-journey-at-the-defense-health-agency/
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Watch this session for insight and best practices from the Defense Health Agency (DHA) on how they improved the patient experience within a DHA treatment facility. The DHA leveraged information technology and nurtured supply chain partnerships that improved the patient journey from when a patient enters, moves through and exits the care delivery process
The DHA harnessed the power of technology, data and people from the perspective of five distinct “patient journey” touchpoints. Learn how DHA IT and DHA logistics partnered to take advantage of clinically linked and relevant data.
- Tina Johansen, Executive Director, Government Accounts, GHX
- Jennifer Kuntz, Program Manager, DHA SDD MEDLOG IT PMO
- Jason Miller, Chief of Medical Logistics Data & Information Management, Defense Health Agency
- John P. (JP) Rogers, Managing Partner, Letterman Solutions
