October 22, 2025 • 2-minute watch
Brad Michael, Director of Supply Chain at VCU Health, shares how collaboration with Owens & Minor helped transform operations into a data-driven, touchless supply chain. By streamlining pricing, cleaning data, and leveraging GHX analytics, his team reduced daily exceptions from 178 to near zero and achieved record year-end inventory close times. Watch this 2025 Summit session to hear Michael and other industry leaders from VCU Health and Owens & Minor discuss the ins and outs of driving toward a more touchless transaction experience, achieving a 99.75% invoice match rate in just nine months.