Finding Pathways to the Perfect Order and Other Supply Chain Improvements

Hear from three suppliers on what’s driving them to improve their perfect order rates and other related areas and practices they’re implementing to see real results, like achieving an 85% reduction in pricing errors, increasing ASNs with an account to 96% (>30% increase) and eliminating the need to send approximately 11,000 price exception emails.

While methods to drive excellence can look different for each supplier, a typical commonality is the desire to increase touchless transactions for the organization—and its customers. Understand tools these suppliers are leveraging that drive a more effortless customer experience. 

Panelists:

• Robbi Katz, Manager, Global Master Data  & Electronic Systems, Terumo Blood Cell Technologies

• Drew Fite, Sr. E-Commerce Consultant, Roche
Diagnostics
• Carlene Meyer, Manager, E-Commerce, Customer Support,  KARL STORZ

Moderator: Jackie Coles, Customer Success Manager, GHX