From Manual to Scalable: How Merit Medical Built Operational Excellence

October 1, 2026

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https://www.ghx.com/resources/videos/how-merit-medical-built-operational-excellence/

Supplier
Order Automation
Digital Transformation
Supply Chain Modernization
Data and Analytics
Ease of Doing Business

Discover how Merit Medical transformed manual, resource-intensive processes into a scalable, high-performing operation. In this Summit Studio, Heather Peeters, Senior Manager, Customer Service, shares how her team modernized workflows, embraced automation and improved efficiency without adding headcount.

Learn practical strategies for streamlining operations, strengthening cross-functional collaboration and building a more resilient customer service organization.

Watch the full Summit Session featuring AtriCure, Arthrex, and Merit Medical.

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