The Healthcare Hub

Contract-to-Cash: Why Cash Flow Problems Start Upstream

• Kara L. Nadeau, Healthcare Industry Contributor

For many suppliers, cash flow challenges show up at the end of the revenue cycle—in delayed payments, disputed invoices, or increased days sales outstanding (DSO). An overwhelming majority of suppliers experience frequent delays and errors in the order-to-cash processes.¹ But those issues rarely begin at the point of collection. In most cases, they start much earlier in the contract-to-cash lifecycle.

5 Ways AI Can Help Healthcare Supply Chain Leaders Move from Data to Action

• Marlin Doner, VP of Product Management

The healthcare supply chain has evolved far beyond procurement and inventory management, connecting providers, suppliers and distributors across increasingly complex care delivery networks.

Today, it sits at the intersection of care delivery, financial performance and supplier operations — connecting data from purchasing systems, clinical platforms and supplier ecosystems across the enterprise.

Standardizing and Automating Order Confirmations: The Long-Tail Effect

• Kara L. Nadeau, Healthcare Industry Contributor

Purchase order acknowledgments (POAs) are key transactions in healthcare procure-to-pay (P2P) processes and play a critical role in healthcare supply chain operations. While often viewed as a routine step in the order process, POAs directly impact visibility, efficiency and the ability to deliver the right products to clinicians when they are needed. 

Top 5 Healthcare Supply Chain Predictions for 2026

• Kara L. Nadeau, Healthcare Industry Contributor

Introduction

The healthcare supply chain is entering a new phase of transformation. The urgent resiliency lessons of the past few years are now intersecting with rapid advances in AI, system interoperability, data integration and evolving care delivery models that extend well beyond the hospital walls. At the same time, financial pressure, workforce constraints, cyber risk and industry consolidation continue to test the limits of traditional operating models.

In this environment, the directive for 2026 is clear: build on the digital and organizational foundations laid in recent years and turn them into a secure and scalable advantage.

Here, members of the Global Healthcare Exchange (GHX) leadership team share their predictions on the top 5 trends expected to shape the healthcare supply chain in 2026, and drive progress toward a more resilient, data-driven and collaborative future.

How Cloud and AI Are Transforming Healthcare Procurement

• Kara L. Nadeau, Healthcare Industry Contributor

Stakeholders to the healthcare supply chain have made tremendous strides in driving digital transformation in the technologies they employ, the processes they follow and the data they capture and use.

The shift from on-premise (on-prem) systems to cloud-based Software as a Service (SaaS), most notably cloud enterprise resource planning (ERP) solutions, has established the foundation for modernized supply chain management.

2025 Predictions vs. Reality: A Mid-Year Check-In on the Healthcare Supply Chain

• Chris Luoma, Chief Strategy Officer

Advancements in technology and global economic uncertainties have combined to make 2025 an inflection point for healthcare supply chains. So far this year, the supply chain has continued to struggle against ongoing cycles of disruption and recovery along with the whiplash of economic conditions.

Essential Healthcare Supply Chain Innovations for Enhanced Efficiency

• Kara L. Nadeau, Healthcare Industry Contributor

The COVID-19 pandemic highlighted vulnerabilities in healthcare supply chains, prompting a shift towards innovative solutions for enhanced resilience and efficiency. This post delves into Healthcare Supply Chain 2.0, showcasing how AI, automation, and advanced technologies like 3D printing are revolutionizing procurement, inventory management, and sustainability, ultimately reducing costs and improving patient care.

Inventory Count Uncovers $46 Million in Hidden Value at One Hospital

• Kara L. Nadeau, Healthcare Industry Contributor

Hospital inventory valuation typically includes supplies that are visible to the supply chain team; and therefore, consistently tracked and documented.

It is the vast number of supplies that fly under the radar, often hiding away in procedural areas (e.g., OR, Cath Lab) and other clinical departments (e.g., ED, L&D), that fall outside supply chain’s valuation.

The Hidden Cost of Expired Supplies: Lessons from Hospital Inventory Counts

• Kara L. Nadeau, Healthcare Industry Contributor

During inventory counts, hospital supply chain leaders are often surprised at the number of expired items that are found. Here are three real-world examples spanning large, medium and small healthcare organizations:

Clinical Integration Isn’t Optional, It’s the Future of Healthcare Supply Chains

Healthcare supply chain decisions that have a direct impact on patient care are too often made outside the view of physicians, nurses and clinical staff. When the right voices aren’t at the table, hospitals run the risk of swapping out critical devices without clinician input, introducing unnecessary variation and increasing costs for both patients and health systemss