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Exchange Services
eCommerce Powered by Transparency and Collaboration
In a highly competitive marketplace, being a preferred vendor and delivering a remarkable customer experience are critical to success — but you also must keep a sharp eye on productivity and costs. GHX eCommerce solutions deliver on these critical goals.
My Exchange
Gain cost saving efficiency and enhance customer relationships
My Exchange automates the ordering process and provides you visibility into current purchase order data for all orders placed, allowing for management by exception. The most common challenges associated with transaction management are addressed with a streamlined order view, detailed order transaction information and the ability to communicate with your trading partners.
Features
- Clean visual design and single sign on access
- Continually refreshed data
- Social collaboration
- Custom alerts and notifications
Benefits
- Access all GHX applications in a single location
- View the same transaction data as your customers
- Share comments and communicate with your customers “in app”
- Receive alerts via email or text
Order Intelligence
A boost in accuracy helps speed payment
Synchronize supplier and provider data proactively to avoid rework and associated delays in invoice payment. Intelligent rules, applied automatically, correct product data in purchase orders before they reach your enterprise resource planning system.
Features
- AllSource® content repository and customizable correction rules
- Visibility into POs that require cleansing
- Technology helps automate the process of correcting invalid data
Benefits
- Increase PO accuracy
- Reduce manual rework and reconciliation of order errors
- Avoid delays in invoice payment
WebConnect
Still receiving fax and phone orders?
The impact of manual processes is more evident than ever once you have experienced the efficiency of My Exchange. WebConnect enables electronic order processing for you from customers that are still placing orders manually through fax and phone. You can maintain consistent processes and accuracy increases when your customers gain access to the GHX catalog for up-to-date product information.
Simplify catalog maintenance
Manufacturers can easily upload and publish product data to AllSource® to provide customers with easy access to current catalog items. Up-to-date product information found in the GHX Catalog contributes to more accurate orders, and sourcing and contracting information. Dynamically add new attributes, including custom attributes, based on your specific needs.