Finding Pathways to the Perfect Order and Other Supply Chain Improvements

Marian Favors, Executive Director of Customer Support Operations at KARL STORZ, discusses the tools they are leveraging to drive a more effortless customer experience while delivering greater customer and employee satisfaction. Hear more from Carlene Meyer, Manager, E-Commerce, Customer Support at KARL STORZ, and two other industry-leading suppliers in this 2025 Summit session on what’s driving them to improve their perfect order rates and other related areas to see real results.