March 26, 2026
What does it take to lead with clarity and conviction in one of the most complex industries? In this episode, Steve Downey, Chief Supply Chain and Support Service Officer at Cleveland Clinic, shares a deeply human perspective on transforming healthcare supply chains, grounded in purpose, powered by collaboration and accelerated by AI. From cross-industry lessons to navigating failure to leading with joy and staying anchored in the patient, he offers a compelling blueprint for resilient leadership.