This website is operated by Global Healthcare Exchange, LLC and its subsidiaries (collectively, "GHX," "us," or "we"). This Privacy Notice describes our privacy practices for the personal information collected in connection with this website. GHX respects the privacy of your personal information. By using this website, or by providing your information to us or to our service providers, you consent to the collection, use, and disclosure of your information in accordance with this Privacy Notice and the Terms of Use for this website.
This Privacy Notice applies only to this website. Please review the privacy notice of any other site you may visit, including other GHX applications and the GHX marketing website. See "Links to Other Sites" below.
GHX reserves certain rights with respect to information provided through this website, and requires certain representations about such information, as described in the Terms of Use posted on this website.
Your rights regarding your personal information may depend on where you live. The effects of laws and regulations described below on any individual may vary according to the circumstances. This Privacy Notice is provided for general informational purposes only and is not intended as legal advice.
This Privacy Notice includes certain general notices and instructions applicable only to California residents under California law, including the California Consumer Privacy Act, as amended by the California Privacy Rights Act, and their implementing regulations (collectively, "CCPA"). For purposes of the CCPA, this Privacy Notice uses the terms "personal information" of California "consumers" as those terms are defined in the CCPA.
The information we receive depends on what you do when visiting our website. Personal information includes data that specifically identifies you or your household, such as your name, organization and title, email address, mailing address, and telephone number. This website only collects such direct identifiers if you submit them as described under How We Collect Personal Information.
GHX and its service providers also collect certain data that is specific to you, but that does not directly identify you as an individual person. This information tells us about how people use the website so that we can analyze its effectiveness and provide you with a better web experience. We collect and use this information through a variety of technologies, including "cookies" and techniques used to track who is reading a web page or email, when, and from what computer, as discussed below.
In the past 12 months, GHX has collected, used, and disclosed personal information in connection with this website in the CCPA categories listed in the table below.
| CCPA Category | Examples |
|---|---|
| Identifiers | Name, alias or username, business email, business address, business telephone number, and Internet Protocol ("IP") address |
| California Customer Records Statute Categories | Name, business email, business address, business telephone number, IP address |
| Commercial Information | Products or services viewed |
| Internet or similar website activity | Information about an individual's interaction with this website |
| Audio, video, or similar information | Audio recordings of support calls |
| Geolocation data | Physical location* |
| Employment information | Employer, job title |
| Inferences drawn from other personal information | Profile reflecting a person's preferences, behavior, etc. |
* Please see "Location-Enabled Technology" under "How We Collect Personal Information."
GHX collects personal information in connection with this website from the following sources, as described below:
You may provide us and our service providers personal information using this website in a number of ways, for example by entering that information into data fields on the website, emailing us at the email addresses provided on the website, or completing a survey.
We also collect usage data related to this website through the technologies described below.
This website uses several types of cookies to help its operation. A cookie is a small piece of information sent from a web server to a browser to be stored and read back later by the application. Some cookies are set to expire when you end your session on the website. Others last for longer periods unless you reject or disable them. The website uses browser cookies and may use flash cookies (also called local shared objects), which differ in that flash cookies can store more data, store different data, and store data in a different place on your browser. The types of cookies used on the website include:
Site performance cookies collect information about how users navigate the website, to help the website's performance. These cookies collect only aggregated, anonymized information, and do not collect information that individually identifies users.
Functionality cookies remember choices you have made to customize your view of parts of site pages (for example, languages, text sizes, fonts, etc.).
The website may use local shared objects, or flash cookies, to personalize your visit by storing your preferences.
These cookies are used to present relevant GHX advertising messages to you on other sites.
The website is set to alert you when it first attempts to send a cookie to your computer and allow you to disable the cookie using your browser settings. Each browser is a little different, so look at your browser's Help menu to learn the correct way to modify your cookie settings. You can manage flash cookies using the local settings manager native to your operating system or, for earlier flash player versions, using the online settings manager for the flash player. Please note, however, that disabling or deleting cookies may affect the functionality of some features on the website.
You may disable many cookies using your browser settings. Browsers differ, so look at your browser's Help menu to learn how to modify your cookie settings. You can manage flash cookies using the local settings manager native to your operating system or, for earlier flash player versions, using the online settings manager for the flash player. Please note, however, that disabling or deleting cookies may prevent the website from functioning.
Web beacons, also known as web bugs or pixel tags, are tiny graphic images that are unobtrusively placed on a website or in an email. The website may use web beacons together with cookies to help analyze your use of the site. When the code for a web beacon points to the website to retrieve the image, it simultaneously passes information to the site's servers about your use of the website, including the pages you view, the links you click, and other actions taken in connection with the website. Web beacons can also collect certain standard information that your browser sends to every website you visit, such as your Internet Protocol ("IP") address, browser type and language, access times, referring website addresses, and previously-set cookie values.
This website uses Google Analytics, a web analysis service provided by Google Inc. ("Google"). Google Analytics uses cookies that generate information about your use of the website, which will be transmitted to and stored by Google on servers in the United States. In the event that IP anonymization is activated on this website, your IP address will be shortened beforehand by Google within member states of the European Union or in other signatory states of the Treaty on the European Economic Area. On an exceptional basis, the full IP address may be transmitted to a Google server in the United States and shortened there. Google will use this information for the purpose of evaluating your use of the website, compiling reports and providing other services to website operators, relating to website activity and Internet usage. Google says that it does not associate the IP address transmitted through Google Analytics by your browser with other data held by Google.
You can opt out of having your data sent to Google Analytics by downloading and installing the Google Analytics opt-out browser add-on at https://tools.google.com/dlpage/gaoptout on the Google Analytics site. The add-on does not work for mobile devices, for which you can copy and paste the following JavaScript into your browser: <a href="javascript:gaOptout()">Deactivate Google Analytics</a>.
Some electronic devices include location-enabled technology. If you use these devices to access the website, you may be sending the website information about your location. GHX does not use this information except to provide the services, and does not retain this location information. Your device may allow you to disable this technology.
GHX has in the past 12 months used and disclosed, and continues to use and disclose, personal information for the following business purposes:
We and our service providers may save your contact information to contact you in the future about our products and services. This contact may be in the form of telephone calls, emails, or mailings. You may opt out of these future contacts as described in "How to Review, Modify, or Delete Your Information" below.
As described more fully below, GHX may disclose personal information to the following categories of third parties:
GHX, its affiliates and subsidiaries, and our respective service providers and business partners may transfer personal information between them for business purposes. For example, our service providers and business partners may handle data management, email distribution, technical support, marketing, market research, and information analysis. We and our service providers and business partners furnish each other the information needed to perform these and other services, and we work with them to respect and protect your information. The entities with which we share information may be located in the United States or other countries.
We may sell or transfer non-individualized information to third parties, including summary or aggregated anonymous information about all or sub-groups of users of the website, for purposes such as reporting or marketing.
In the event that GHX or some of our assets are sold or transferred or used as security, or to the extent we engage in business negotiations with our business partners, the information collected on this website may be transferred or shared with third parties as part of that transaction or negotiation.
On rare occasions, we may disclose specific information without your consent and without notice to you to comply with laws and regulations, court orders, subpoenas, or lawful discovery requests. Information collected from you may also be used or disclosed to authorities or service providers to prevent, detect, investigate, or respond to security breaches or fraudulent or illegal activity.
This website is hosted and maintained in the United States. If you are visiting this website from a country other than the United States, you should understand that your data submitted through or generated by your use of this website will be transferred to and processed under the laws of the United States, which may not have the same data protection laws as the country in which you are located. This will necessarily result in the transfer of information across international boundaries. By visiting this website and communicating electronically with us, you consent to the transfer and processing of your data as set out in this Privacy Notice in the United States subject to the laws of the United States. If you do not consent to having your information used according with this Privacy Notice, you should not provide your personal information and should disable all cookies and other technologies as described above under "How We Collect Personal Information" and "How We Use Personal Information."
GHX and its service providers retain and use your information for as long as needed to provide services, respond to communications, comply with legal obligations, resolve disputes, and enforce our agreements.
GHX has implemented reasonable physical, technical, and organizational safeguards to help protect your personal information from unauthorized access, acquisition, or disclosure, alteration, or destruction. Although we strive to keep your personal information secure, no safeguards can be guaranteed to be completely secure, so you should exercise caution when transferring personal and other sensitive information over the Internet. Please advise us immediately at the address listed below of any incident involving loss, unauthorized access, or unauthorized disclosure of personal information that is in our custody or control.
The website may contain links to other sites, content, or resources, including links to other sites operated by GHX or other entities. Please note that when you click on one of these links, you will leave this website and will be subject to the policies and privacy practices of the other site, which may differ significantly and be subject to different laws. You should review the policies of other sites you visit. GHX is not responsible for the content, technology, security, or practices of linked sites operated by others, or for your use of linked sites.
The website is not aimed at or intended for children. We do not knowingly collect information from children under the age of sixteen through this website. If we obtain actual knowledge that we have inadvertently collected personal information relating to a child under the age of sixteen, we will delete that information from our records.
We want to communicate with you only if you want to hear from us. Please follow the instructions below if you prefer not to receive information from us or would like to update or change your personal information or preferences. Note that a change in or deletion of your information or withdrawal of consent may severely limit our ability to provide you information, products, or services.
After you delete your information or unsubscribe, we may continue to maintain certain information about your transactions or service inquiries for future service and recordkeeping purposes. We may not agree with your request to change your personal information and may instead attach an alternative text to the record in question.
Only you, or someone legally authorized to act on your behalf, may make requests related to your personal information. You may also make requests on behalf of your minor child. Any request related to personal information must provide sufficient information to:
We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and connect you with the personal information we have collected. We may request that you submit information to verify your identity or authority using a form or account login we specify. If we are unable to verify your rights, or if it appears your personal information is subject to a legal exemption or exception, we may respond to that effect. We will only use personal information provided in a request to verify your identity or authority to make the request.
If we cannot carry out your request, we will endeavor to inform you of the reasons why, subject to any legal or regulatory restrictions.
The following supplements the information provided in other parts of this Privacy Notice, and is specific to residents of the State of California.
The CCPA provides California residents certain rights to their personal information, including the right to have: