GHX CEO Bruce Johnson introduces a new five-part video series in which he will share insights and observations crowdsourced from one of the largest healthcare communities in the industry. Tune in to celebrate healthcare community triumphs and learn how you can strengthen the healthcare supply chain and minimize financial risk during times of crisis.
Episode 5: Building a Stronger, More Resilient Healthcare Supply Chain
In the final video in the series, Bruce reflects on the impact COVID-19 has had on the healthcare industry, discusses areas that are ripe for evolution and offers suggested next steps.
To the members of the GHX community who are working tirelessly to fight COVID-19:
This is a time of great uncertainty for us all. But we recognize there is even greater pressure on our healthcare providers and suppliers to have answers.
Patients are looking to caregivers to allay the fear their symptoms might be the coronavirus, for definitive diagnosis and a treatment path and how long it will take to fully recover. In turn, providers are looking to manufacturers who can reliably supply the critical medical equipment they desperately need – in the required quantity, in the shortest timeframe possible.
This dynamic ignited GHX to action. We created the COVID-19 Information Center to deliver the insights, data and tools to help our community tackle the pressing challenges of securing supplies, identifying clinically comparable product alternatives and setting up overflow care facilities. Our goal is to empower you to respond to the call for answers.
When GHX was founded 20 years ago there wasn’t a road map, but over time we collectively built an amazing community. This unprecedented time calls on us to re-imagine what healthcare's 'new normal' looks like and we will build a stronger future together.
- Bruce Johnson
Bruce Johnson Video Series (do we have a formal title?)
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To the members of the GHX community who are working tirelessly to fight COVID-19:
This is a time of great uncertainty for us all. But we recognize there is even greater pressure on our healthcare providers and suppliers to have answers.
Patients are looking to caregivers to allay the fear their symptoms might be the coronavirus, for definitive diagnosis and a treatment path and how long it will take to fully recover. In turn, providers are looking to manufacturers who can reliably supply the critical medical equipment they desperately need – in the required quantity, in the shortest timeframe possible.
This dynamic ignited GHX to action. We created the COVID-19 Information Center to deliver the insights, data and tools to help our community tackle the pressing challenges of securing supplies, identifying clinically comparable product alternatives and setting up overflow care facilities. Our goal is to empower you to respond to the call for answers.
When GHX was founded 20 years ago there wasn’t a road map, but over time we collectively built an amazing community. This unprecedented time calls on us to re-imagine what healthcare's 'new normal' looks like and we will build a stronger future together.
With the ongoing COVID-19 situation and in light of recent earthquake activity in Salt Lake City, Utah, the value of OnDemand AP’s Business Continuity Plans (BCP) for paper and email processing has never been more relevant. In response to these events, we have invoked our BCP to reduce vulnerability and help ensure that you continue receiving the reliable service to which you are accustomed.
We anticipate any disruption to our mailroom and data capture operations will be minor. To safeguard against future events, we have exercised the capability to move paper intake operations to an alternative site within the United States. Despite COVID-19 lockdowns affecting some regions, we have approximately 90% of the processing capacity enabled to work remotely and are achieving our standard service levels and document processing metrics. Our mailroom and data capture teams are prepared to service your business from remote work environments should state and federal agencies mandate broader work from home measures in response to COVID-19.
We will continue to monitor changing directives from officials while we navigate this evolving situation. GHX is confident these measures will keep your OnDemand AP service operational and achieving normal throughput metrics.