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CMS Recommendations: Re-opening Facilities to Provide Non-emergent Non-COVID-19 Healthcare

created: Monday, June 15, 2020 updated: Wednesday, June 17, 2020
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This document refers only to areas in Phase II: States and regions with no evidence of a rebound that satisfy the Gating Criteria. In this document CMS recommends:

  • Optimization of telehealth services, when available and appropriate, continues to be recommended to minimize the need for in-person services. Ensuring that individuals with disabilities have tools for effective communication is a key part of optimizing telehealth services.
  • All individuals at higher risk for severe COVID-19 illness should continue to shelter in place unless their conditions warrant in-person healthcare. More detailed information about vulnerable and other populations who may need to take precautions is described in the document.
  • For care that cannot be provided virtually, these recommendations — which are part of a series of phased recommendations — may guide healthcare systems, providers, and facilities as they consider delivering in-person care to non-COVID-19 patients in regions with lower or declining without-rebound, levels of COVID-19.

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