Automate the manually intensive side of order processing
G-Fax helps to increase electronic order volume even from non-EDI capable customers.
Increase your volume of automated orders
Increase your volume of automated orders, reducing labour-intensive manual data entry and related errors.
Consolidate all your order channels
Consolidate all your order channels into one with G-Fax, our fax, PDF and email to EDI document conversion service. The non-EDI orders sent to you from hospitals are re-routed through our system to our data entry team for accuracy checking and processing - all done shortly after the order is received.
We help you automate the manually intensive side of order processing by converting fax, PDF and email orders into electronic orders that flow directly into your system. This can help reduce the amount of time your customer service teams spend on inputting and correcting orders, giving them more time to focus on customer care.
Features and Benefits
Process Optimisation
Receive manual fax, PDF or email orders as electronic orders directly into your ERP system.
Efficiency Savings
Increase your volume of automated orders, reducing labour-intensive manual data entry and related errors.
Streamlined Order Channels
Reduce the number of channels you receive orders through by consolidating them into one.
Order Accuracy
Checks order accuracy by comparing it against your catalogue and applies business rules, where applicable.
Market Coverage
Supports multiple languages for coverage across the most important European markets.
Customer Satisfaction
Improve your customer experience with fewer order errors and quicker turnaround.
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