Value You Can Measure

Savings for you, savings for healthcare

There’s a startling amount of savings embedded in your healthcare supply chain, whether you’re a provider or a supplier. GHX helps you find it and capture it. Driving costs out  and delivering those savings to you  is the heart of what we do. 

What drives value in the supply chain? A highly automated end to end, procure-to-pay / order-to-cash supply chain, with single-sourced accurate data and visibility into analytics that enable confident decision making.

Working together we can close the savings gap

The savings our customers deliver to healthcare using GHX technology, shown in the blue ticker to the right, are calculated for each individual customer account based on Forrester TEI-certified calculations*, aggregated to generate the total savings for participating GHX providers and suppliers.

While our customers deliver well over $1 billion in savings to healthcare annually, the savings that remain unrealized, shown to the right in the yellow ticker, are eye-opening. Are you leaving savings on the table?  

The savings you delivered to healthcare in the last 12 months:
...and what could have been:

Cost savings and business benefits enabled by the GHX platform for a healthcare provider and a healthcare manufacturer based on the Forrester Total Economic Impact model.

We are passionate about measuring the value we deliver and helping you understand and maximize it. Our value calculation methodology, which includes more than 70 underlying calculations, has been evaluated by Forrester Consulting and conforms to their rigorous Total Economic ImpactTM (TEI) model.*

This Forrester-certified methodology calculates the savings achievable within your supply chain and, by extension, within the healthcare industry. 

The unrealized savings number driven by our Forrester TEI-certified methodology calculates the potential savings with two “what if” assumptions: What if our current customers (1) were using the full suite of our integrated solutions (not just a subset); and (2) were employing those solutions at average rates of utilization — not best-in-class, but simply average utilization rates based on existing GHX customer usage. 

Transaction volume in the last 12 months

The number of POs and invoices that have been processed through the GHX exchange in the last 12 months

The number of trading partner connections established and managed by GHX

The number of supplier divisions ( > 600 manufacturers)

The number of healthcare provider facilities ( > 4,100 hospitals)


Percentage of med-surg products represented by members

What drives value in the supply chain?

Specifically, you want to strive for a high degree of: 

Transaction automation
Savings accumulate as a greater percentage of your trading partner transactions are conducted electronically through the GHX Exchange, as opposed to relying on manual, paper-based processes. Automation drives savings across the supply chain, from sourcing and requisitioning through payment.

Trading partner network
The higher the percentage of your trading partners doing business with you electronically, the greater your savings. 

Accurate transactional data
Discrepancies and exceptions that arise from inaccurate or unsynchronized pricing, catalog and contract data have a detrimental ripple effect across your supply chain. Minimizing and eliminating exceptions can drive substantial labor savings and provide better visibility for value-based decision making.

On-contract spend
Validating your negotiated contract pricing is actually reflected and propagated throughout your transaction workflow is essential to driving supply chain value. 

What if customers committed to utilizing our products at best-practice levels, as opposed to the average levels used in the calculation? What if organizations not currently using GHX solutions came on board? The potential savings to healthcare would be even greater than what’s shown above. That’s savings that could be extracted from the supply chain and applied to better patient care, research, product development and other life-saving measures. 

Awards Recognize Success

We annually recognize organizations that exemplify the commitment to driving supply chain value. These organizations are all-in with automation, best practices and the continuous tracking of KPI metrics to keep improving.  

View the GHX awards program to see which organizations lead the industry and how they’re achieving success

* TEI™ Compliance Statement

GHX commissioned Forrester Consulting to review the Provider solution ROI model in November 2014 using its proprietary Total Economic Impact™ methodology. Forrester deems that the Provider solution ROI model conforms to the TEI fundamentals and principles of a sound business case. The intent is for GHX to guide prospects through the questionnaire to solicit inputs specific to your business and technology environment. GHX is not permitted to change the calculations or equations. Forrester believes that this analysis is representative of what companies may achieve with GHX's Provider solution services based on the inputs provided and any assumptions made. Forrester does not endorse GHX or its offerings.

Legal Disclaimer

Although great care has been taken to ensure the accuracy and completeness of this model, GHX and Forrester Research are unable to accept any legal responsibility for any actions taken on the basis of the information contained herein. The tool is provided ‘AS IS’ and GHX and Forrester Research make no warranties of any kind.

As part of the certification process, Forrester used the following methodology:

  1. Forrester gathered data from existing Forrester research relative to GHX solutions and the market in general.
  2. Forrester interviewed GHX marketing and strategy personnel to fully understand the value proposition of GHX solutions.
  3. GHX briefed Forrester in detail about the healthcare provider ROI model developed by GHX.
  4. Forrester conducted in-depth interviews and an online survey with GHX customers to obtain data with respect to costs, benefits, and risks. In total, Forrester interviewed 4 healthcare providers and 4 suppliers and collected 20 complete responses each from Provider and Supplier online surveys.
  5. Forrester assessed in detail the overall logic, completeness of the model, ease of use, accuracy of the calculations, appropriateness of default values, and transparency of the tool and its outputs.
  6. Forrester formulated specific change requests / recommendations.
  7. GHX implemented the required changes to meet Forrester’s criteria.
  8. Forrester reviewed the changes to ensure that the revised models are TEI-compliant.