Norfolk Community Health and Care NHS Trust

Transforming procurement across the geographically dispersed community trust (non-acute) healthcare delivery environment

The need to do more with less is shared across both acute and community trusts in the NHS. Increasing pressure on services due to demographic changes are magnified by continued constraints on budgets. Savings need to be found. One key area that can be streamlined, as identified in the Lord Carter review, is procurement. However, stock visibility is critical to be able to control it.

The challenge at a glance:

  • NCH&C is a community trust with a number of sites over a large geographical area
  • No centralised procurement system
  • Rely on clinical staff to order and manage stock
  • Very difficult to gain visibility of stock
  • e-Procurement systems designed for acutes not non-acutes

The results at a glance:

  • NCH&C now runs a touchless P2P process
  • A single product catalogue ensures only approved items are purchased
  • Inventory management gives visibility of stock whilst scanners track usage
  • Reduced the stock range by 50% - 70%
  • Logistics of purchasing and delivery have been streamlined
Norfolk Community Case Study
case study

Norfolk Community Case Study

The need to do more with less is shared across both acute and community trusts in the NHS. Increasing pressure on services due to demographic changes are magnified by continued constraints on budgets. Savings need to be found. One key area that can be streamlined, as identified in the Lord Carter review, is procurement. However, stock visibility is critical to be able to control it. Click the button to download.