13 March 2023
Responding to an Increasingly Complex Healthcare Supply Chain
Value-based healthcare, video consultations and virtual wards - the healthcare industry is undergoing radical change as part of its digital transformation. Suppliers must keep up with their customers’ needs, provide digital experiences, increase automation and standardise their supply chain processes.
Digital transformation brings many advantages along with an abundance of data. If suppliers can harness this data to predict future events reliably, they can gain a competitive advantage and better support decisions impacting patient care. The key to success is predictive analytics.
Lower costs, optimised processes, stronger customer relationships: digital transformation is associated with many advantages for healthcare suppliers. However, to realise these benefits, more is needed than just introducing digital solutions. Suppliers must understand the entire customer experience and make their business processes as simple as possible.