Document Conversion - G-Fax

Healthcare transactions made easier

45% of all documents that GHX processes are converted from poor quality, non-EDI formats and are sent directly to your ERP.

Increase your electronic order volume even from non-EDI capable customers

Consolidate all your order channels into one with G-Fax, our fax and email to EDI conversion service available in 8 languages. G-Fax takes documents in manual formats and converts them into a format that you can process directly in your ERP system, just like you would with a regular EDI order.

Benefits to manufacturers and distributors

We help you automate the manually intensive side of order processing, by converting fax, email and computer-generated orders into electronic orders that flow directly into your system. This can help reduce the amount of time your customer service teams spend on inputting and correcting orders, giving them more time to focus on customer care.

How it works

With G-Fax, faxes, PDF or email orders sent to you from hospitals, are re-routed through our system to our data entry team for accuracy checking and processing - all done shortly after the order is received. We then forward the order directly into your ERP, including the original document.

Accurate data you can trust

We hold thousands of current healthcare catalogues and deal with millions of transactions between healthcare suppliers and providers every year globally. This powerful combination gives us the know-how to enrich data to improve its accuracy and create information that is meaningful to help with your reporting and decision-making.

Implementing our Document Conversion Service

A dedicated technical account manager works with you to implement the service. Through assessment of your order content, set-up and multiple tests of the service using real examples of your orders, we make sure everything is well prepared and understood before you go live. We also provide ongoing operational support once you are up and running. Contact our team to find out more.

Smiths Medical

Smiths Medical

Smiths Medical consolidated and optimised the transaction process with provider customers across 10 European countries using GHX solutions in just 12 months, achieving efficiency gains of approximately 25%, and a "customer-first culture".

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