At GHX, our mission is to reduce the cost of doing business in healthcare by enabling better supply chain management. Through our suite of supply chain software solutions, we make it easier for hospitals, healthcare providers and suppliers to drive cost and inefficiency out of their processes. We have ambitious plans to grow our business further and currently have an exciting opportunity for a Technical Account Manager to join our Solution Delivery team and be based at our offices in Cambridge.
Your role will be to manage the integration and implementation of GHX services with customers, GHX providers, in a timely manner, according to GHX quality standards. This is a multi- and cross functional role encompassing project management, implementation, training, working with GHX customers and GHX teams to drive client satisfaction. This role has a direct impact on GHX revenue and Customer Experience in supporting customers to handle their supply chain.
Above everything, you will have the desire to succeed and demonstrate the enthusiasm and energy to inspire and influence those around you. Continuous learning will be part of the experience with us so we don’t expect you to arrive knowing everything, but the following competencies will enable you to be successful in this role:
Global Healthcare Exchange, GHX, provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, national origin, sex, sexual orientation, gender identity, religion, age, genetic information, disability, veteran status or any other status protected by applicable law. All qualified applicants will receive consideration for employment without regard to any status protected by applicable law. This EEO policy applies to all terms, conditions, and privileges of employment, including hiring, training and development, promotion, transfer, compensation, benefits, educational assistance, termination, layoffs, social and recreational programs, and retirement.
GHX believes that employees should be provided with a working environment which enables each employee to be productive and to work to the best of his or her ability. We do not condone or tolerate an atmosphere of intimidation or harassment based on race, color, national origin, sex, sexual orientation, gender identity, religion, age, genetic information, disability, veteran status or any other status protected by applicable law. GHX expects and requires the cooperation of all employees in maintaining a discrimination and harassment-free atmosphere. Improper interference with the ability of GHX’s employees to perform their expected job duties is absolutely not tolerated.