GHX will sunset the GHX Best 50 award with the 2022 performance year. Reasons for this decision, the timeline and a hint of what’s ahead are outlined below.
Since 2008, the GHX Best 50 is an award that has annually ranked and identified the top-performing GHX-connected provider organizations based on key supply chain metrics such as purchasing volume, exception rates, exchange utilization and number of trading partner connections during a full calendar year. These key metrics are always viewable in GHX Provider Intelligence.
At the end of each calendar year, across the landscape of 4,100 GHX Exchange-connected providers, organizations are scored and ranked, identifying that year’s GHX Best 50.
Times have changed and so have the metrics by which we can measure. At the inception of Best 50, the healthcare supply chain was in the early days of automation. Performance metrics were limited. Today, supply chain is significantly more automated, data-driven and broad-reaching, giving rise to a comprehensive, refined set of universally accepted “perfect order” metrics that more accurately measure organizational performance across the complete procure-to-pay cycle. Accordingly, GHX has made the decision to end the current Best 50 rankings and will adopt perfect order metrics as a foundation for any future performance measurement and ranking.
Some in the GHX community have observed this and expressed the need to adopt a new set of performance metrics. We’ve heard you, we’ve listened, and we think you’ll be excited about what’s to come.
2022 is the final performance year (January 1 - December 31, 2022) for the GHX Best 50. GHX notified and announced recipients of the 2022 Best 50 in Q1-2023. This final class was recognized at GHX Summit 23, May 9-12, 2023, in Chicago.
GHX Exchange-connected organizations have often incorporated Best 50 rankings into their annual OKR process. If this applies to you/your organization, an email was sent on December 20, 2022, announcing details on an all-new performance-based annual ranking award.
No, the GHX Provider Intelligence (PI) app is not changing but the Perfect Order Dashboard within PI will report metrics only through December 31, 2022.
In February 2023, GHX will launch a new and improved Perfect Order Dashboard within a new Supply Chain Analytics (SCA) app. For 2023 metrics and beyond, customers will find their metrics and performance rankings (new!) in this new dashboard.
GHX customers received detailed information and instructions about the new SCA app and the Perfect Order Dashboard via email on December 20, 2022.
Keep in mind you will still be able to access all other sections of Provider Intelligence. The legacy Perfect Order Dashboard within PI will remain available for 2022 metric visibility only.
Yes! On December 20, GHX announced an all-new Supply Chains of Distinction Award, effective with the 2023 performance year.
About the new award
Across the GHX Exchange-connected community of healthcare providers, this annual award will identify healthcare’s top-performing organizations. The award celebrates organizations with the most successfully executed perfect order metrics, driving best-in-class efficiencies that ultimately raise the quality of patient care.
The Supply Chains of Distinction Award begins with the 2023 performance year: January 1 – December 31, 2023. Recipients for 2023 will be announced Q1-2024.
How award recipients are chosen
The Supply Chains of Distinction Award is based upon a set of “perfect order” metrics, rated as a percentage of PO lines sent across the GHX Exchange (integrated) that are touchless and completely automated, from purchase through payment. The line must satisfy all the requirements below to be rated as “perfect”:
1. PO Line has a corresponding POA Line
2. PO Line has a corresponding INV Line
3. PO Line without Item Number Exception
4. PO Line without Unit of Measure Exception
5. PO Line without Unit Price Exception
6. PO Line without a Rejection Exception
7. PO Line without a Quantity Exception
Metrics will be measured on a full calendar year basis, then ranked. The top 50 ranked organizations will be named that year’s award recipients. Effective February 2023, customers can view their January 1 and beyond metrics in a new Perfect Order Dashboard within the new Supply Chain Analytics (SCA) app.
Sunset of the GHX Best 50 marks a turning point, a validation of advancements made in the business of healthcare. Congratulations to every Best 50 recipient over the years. GHX looks forward to the next chapter of awarding performance success. We think you’ll be excited about what’s to come.
This page will be updated as new award information becomes available. For questions, contact your GHX representative.