e-Commerce | GHX


GHX improves your access to customers by connecting you to more than 4,000 hospitals and provider organizations. With GHX, you can do business the way healthcare providers prefer, using fully automated, cost-reducing processes that make ordering a breeze. Our e-commerce solutions encourage repeat business and help you become a vendor of choice.

Price matters, but value matters more

Your customers are your lifeblood. And the faster and easier it is to do business with you, the more you’ll stand apart from the competition. The days of competing on price alone are over, and the paper-based, manual processes that worked in the past can destroy your profitability.

Stop haggling over price and start delivering real value. You can get there with repeatable, streamlined business processes from GHX. We have the healthcare expertise and tools to help you increase customers and orders while driving down your operational costs.

GHX helps you tackle:

  • Manual order processing: Conducting business electronically can reduce ordering and processing time up to 70 percent.
  • High order error rates: More accurate processing helps reduce price, unit and part number discrepancies before invoices are generated.
  • Increasing days sales outstanding (DSO): Reduce DSO by processing more accurate orders and reducing research, disputes and write-offs associated with incorrect orders.
  • Reliance on expensive, error-prone, paper-based invoicing: Automation frees your staff for more value-added activities and improves efficiencies.
  • Excessive expedited shipping charges due to order errors: Reduce last-minute shipping charges associated with inaccurate order processing.
  • Multiple, unconsolidated order channels: We consolidate your electronic data interchange (EDI), fax and Web-based orders into one central channel and provide one portal in which to view them.

Delivering real value to customers

GHX helped Covidien Canada standardize and automate business transactions for improved order accuracy and increased customer satisfaction. How can we help you?

This initiative has greatly improved our ability to service our customers in an accurate and timely manner, and has allowed our customer service personnel to focus more on value-added activities.
—Martin Fraser, Director of Information Systems and Information Technology, Covidien Canada
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