POA Managed Service
A patient is the purpose behind every order placed, and knowing that your order has been received correctly by your vendor is essential to meeting both clinical and financial goals. When purchase order acknowledgements (POAs) aren’t sent, or they are being received in disparate ways, the impact can be significant due to lack of visibility and efficiency in your order processes.
Using MetaTrade to order electronically from vendors that are not EDI capable is the path toward increased efficiency. However, when your vendors fail to acknowledge orders, a gap is created in your otherwise seamless process. To kick up efficiency, POA managed service maximizes connectivity to your vendors and provides electronic access to all of your purchase order acknowledgments – all within the My Exchange dashboard – even if your vendors are not GHX Exchange trading partners.
POA managed service is a key component of total order management, providing an electronic view within My Exchange of all POAs received. GHX establishes a comprehensive program that includes training, enhanced communication and issue resolution with your vendors to escalate the volume of POAs received. The service captures, and electronically presents, all manual acknowledgements and those obtained through GHX’s proprietary supplier coordination, with all other electronically received POAs. This holistic view of acknowledgments further streamlines order processing giving you greater visibility around order status and maximizing efficiency in order management.
Healthcare organizations need visibility into purchase order acknowledgements to support accurate and timely supply delivery to clinical areas. This midwestern university medical center increased electronic POAs to 99 percent working with the POA Managed Service.