e-Commerce capabilities with minimal IT investment
In today’s electronic world, customers want the ability to purchase supplies electronically. So much so, it can make or break a potential sale. If you’re not equipped to handle electronic purchasing, that can put a dent in your profits. Eliminate that competitive disadvantage by putting GHX WebDirect to work for you so your customers can order electronically—without you shouldering a major investment in equipment, technology and/or support staff.
Easy-to-use and adopt by customer service representatives
Using Internet access and a simple registration process, WebDirect enables customers to order products electronically. Your customer service representatives can receive orders through an intuitive Web portal, reply back with a POA and/or invoice, and monitor the status of orders in real time. WebDirect is an inexpensive alternative to large electronic data interchange (EDI) investments and serves perfectly as a temporary stepping stone solution if you’re implementing a larger e-commerce project.
Benefits
- Enjoy basic e-commerce capabilities without a major IT investment
- Start offering electronic ordering quickly
- Improve customer satisfaction
- Manage and fulfill orders more effectively
Features
- e-Mail notification of newly arrived orders
- WebDirect portal for receiving and monitoring orders
- Tools for creating and sending electronic POAs and invoices
- GHX-connected customers receive order details in My Exchange