Provider Case Studies
Asante Health System
Asante Health System had been purchasing healthcare supplies through the GHX Exchange for a number of years, enjoying the efficiencies of electronic data interchange (EDI). Yet many of Asante’s vendors were not equipped to accept EDI orders, forcing Asante to continue a time-consuming ritual of faxing orders to those suppliers followed by a constant effort to track and account for the return Purchase Order Acknowledgements. Asante, wanting to fully embrace the benefits of technology, found a way to leverage e-commerce capabilities with vendors who are not equipped to trade via EDI. Learn how Asante quickly and painlessly went about automating their trading process with these vendors.
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Denver Health
Denver Health is Colorado's primary “safety net” institution, providing $318 million in uncompensated care in 2008 alone. Seeking to keep costs down, executive management implemented a systematic approach to identifying and eliminating waste. As a result, they succeeded in increasing revenue/reducing costs by nearly $20 million in three years.
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McLeod Health
McLeod Health, a not-for-profit healthcare organization serving northeastern South Carolina, had new leadership in its Procurement department. Utilizing this new leader’s supply chain expertise from outside the healthcare industry, McLeod Health began to recognize just how deeply supply chain management can impact the financial health of the entire healthcare system. This led to the creation of a strategic plan that raised the profile of their supply chain.
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Northeastern Vermont Regional Hospital (NVRH)
Northeastern Vermont Regional Hospital (NVRH) relied on inefficient, manual purchasing processes that strained its already limited resources. The purchasing staff sought out an e-commerce solution that would enable them to improve workflow efficiency. Find out how migrating their EDI connection to the GHX exchange is helping them to process orders and save thousands of dollars annually.
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Northern Arizona Healthcare (NAH)
Northern Arizona Healthcare found themselves constantly burdened with a huge volume of open POs to reconcile as a result of price discrepancies. This was an on-going problem due to the fact that the purchasing staff could not validate new GPO contract prices at the time a new PO was created. As a result, price discrepancies were an expensive fact of life for NAH. It was clear, if they could implement a way to validate contract pricing upfront it would save the purchasing and AP staff a significant problem on the back end. Read how NAH tackled the problem with the help of their GPO, Amerinet, and GHX.
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Phoebe Putney Memorial Hospital
Phoebe Putney Memorial Hospital had successfully engaged in e-commerce activities for nearly five years. They knew, however, they could do more to increase the efficiency of their workflow, broaden their network of trading partners and ensure the use of contract pricing. Read how they achieved their goals.
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Saratoga Hospital Like many healthcare providers, Saratoga Hospital received some invoices from vendors via Electronic Data Interchange (EDI), but the majority of invoices received were paper. Manual processing of invoices was labor intensive, costly and slow. Recognizing the significant benefits of electronic invoicing, Saratoga decided to implement a solution that would fully automate their invoice process, even from suppliers who still submit invoices via fax or mail. As a result, Saratoga improved cash flow and streamlined invoice processing, ultimately freeing up resources to concentrate on more important tasks.
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Skaggs Community Health Center
Skaggs Community Health Center is a 165-bed, not-for-profit, community-owned, full-service hospital and health center. The hospital operated a direct electronic data interchange (EDI) connection with its main distributor but still relied on more cumbersome, manual processes for all other vendor transactions. They were ready to expand e-commerce activities and the changes they made have made a significant improvement to the hospital’s bottom line.
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Southcoast Health System
Southcoast Health System operates a centralized AP department for 25 facilities in Massachusetts. Southcoast had made efforts to streamline their manual invoice processing system, yet an increasing volume of invoices and staffing constraints continued to hamper their ability to operate efficiently. Recognizing that a move to electronic processing would allow them to overcome these on-going challenges, the Southcoast AP department turned to both GHX and MEDITECH for help.
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Sutter Health
In the past, Sutter had made good progress automating its supply chain. Now, they set new goals to expand their network of electronic trading partners, reduce the distribution time of supplier order confirmations to buyers, and improve access to electronic information necessary to process invoices in a timely manner. Read more to find out how they accomplished their goals.
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UPMC
UPMC was growing by “leaps and bounds” through increased annual revenue and hospital mergers. As a centralized supply chain organization, UMPC wanted to meet the demands of growth without increasing the head count of its supply chain operations. By implementing a "culture of automation", UPMC’s supply chain improvement team has improved data quality and streamlined processes, saving $30 per transaction in procurement related costs.
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WellSpan Health
WellSpan Health is a not-for-profit, community-based healthcare system. They had successfully entered the e-commerce marketplace yet needed a more efficient way to expand its network of electronic trading partners. They found a way to significantly speed up the process.
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Women’s Hospital
At Women’s Hospital in Louisiana, nine MMIS staff members handled purchase orders worth more than $14 million a year. With supply chain expenses second only to labor costs, the hospital realized their MMIS could not provide the functionality to implement electronic processes; functionality that would greatly reduce the hospital’s supply chain spend and improve efficiencies. Learn about their solution.
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