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Tom Griffin, Director, Business Solutions

Tom Griffin's focus is on helping customers achieve the maximum benefit from the various products and services offered by GHX. Prior to GHX, Tom worked for Deloitte Consulting, providing leadership in the Healthcare Supply Chain practice for more than ten years.

"My primary driver," says Tom, "is to make sure customers reduce supply chain costs and realize value." Tom has expertise in both operations process improvement and the design and implementation of procurement and inventory management systems.

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Business Solutions

You’ve implemented new technology, realigned your business processes, and trained your staff, and now you’re ready to maximize your investment and your staff.

The GHX Business Solutions team provides a comprehensive approach to addressing your strategic needs. This group works with hospitals to:

  • Identify barriers to adoption and increase utilization through process and data analysis
  • Increase the level of integration between the existing materials system and GHX services
  • Develop recommendations to optimize leading practices related to operational processes
  • Develop monitoring mechanisms to review operational impact

The GHX Business Solutions team focuses purely on healthcare, and on the processes that can make supply chain management and optimization a cost-saving reality for your organization. No other business partner brings the same level of expertise and in-depth knowledge of both your existing systems and GHX services. Together, these two areas can be effectively combined to close the gaps that prevent automation and efficiency.

Finally, the Business Solutions Group delivers expertise in change management to bring your staff members into alignment with new business processes. Once your technology is fully optimized, the final step is ensuring people are willing, able and trained to leverage new processes in order to help your organization meet its goals. Click here to find out more about this service.

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